Who handles your information
NOVA handles the information you submit. Contact us at nova@novatechsolution.co.za about your information.
Website and design enquiries
We collect the contact and project details you enter, your preferred reply method, any campaign details attached to the enquiry and your choices on the form. We use this information to review and respond to your request. Enquiries submitted through these forms are stored privately on NOVA’s DigitalOcean server.
We delete enquiries that do not become customers after 90 days from submission. When an enquiry becomes a customer project, we keep the information needed to deliver the work, manage the relationship and meet applicable obligations.
Marketing and website activity
Promotional messages are a separate choice on the enquiry form. You can withdraw that permission at any time by contacting NOVA. We count activity such as page views and form submissions without including contact details in those counts. The server processes connection information to serve the site and limit abuse.
Email and WhatsApp
The general contact page prepares a draft in your browser. When you choose email or WhatsApp, your draft opens in that service for you to review and send. The service’s privacy terms apply.
Your choices
Contact NOVA to ask about your information, request a correction or deletion, or object to promotional messages.